Terms of Service

Last updated November 13, 2026

These Terms are a contract between you and Axiscript LLC, a New Jersey limited liability company ("Axiscript," "we," "us"). They cover the Axiscript app, any web or laptop version we release, our website at axiscript.com, and related services (together, the "Service"). By creating an account, starting a trial, or buying a membership, you agree to these Terms and our Privacy Policy. If you don't agree, don't use the Service.

1. Who can use Axiscript

• You must be at least 18.
• Axiscript is a work tool for pipeline inspectors and similar field professionals.
• United States only. At launch, the Service is offered only to users in the United States.
• One person per membership. Every membership belongs to one individual. There are no company seats, and you can't share your login.

2. Your account

Give us accurate information, keep your login secure, and tell us right away at support@axiscript.com if you think someone else got into your account. You're responsible for activity on your account.

3. What the Service does

Axiscript helps you write and manage inspection documentation. Features include daily reports, the Chief AI report writer, GPS- and time-stamped photos, a mileage tracker, voice-to-text, PDF export and sharing, progress tracking, and cloud backups. We may add, change, or remove features over time. Features marked "beta" or "testing" are early versions; they may not work correctly and may change or go away.

4. Chief is an AI report writer. You stay in charge.

• AI output can be wrong. Chief can leave things out, get facts wrong, misread specs, or state things that aren't true.
• You are responsible for reviewing and approving every report before you sign, submit, or send it. The final report is yours.
• Chief is not professional engineering, inspection certification, or compliance certification. It doesn't replace your judgment or any code, standard, regulation, project specification, or client requirement. If Chief's output conflicts with any of those, they win.
• To write reports, our servers send your notes, report text, and specs to our AI provider. See the Privacy Policy.

5. Your content is yours

"Your Content" means what you put into the Service: notes, reports, photos, specs, client and project details, mileage records, and similar material.

• You own Your Content, including your reports and photos. We don't claim it.
• You give us permission to store, copy, process, display, and transmit Your Content only as needed to run, secure, support, and improve the Service for you, including sending it to our service providers (such as our AI provider) for those purposes. This permission ends when Your Content is deleted, except for copies the law requires us to keep or that remain briefly in backups.
• We don't sell Your Content, show ads, or let our AI provider train its models on it.
• You confirm you have the right to put Your Content into the Service, and that doing so (including AI processing) doesn't break a confidentiality agreement, client rule, employer policy, or law that applies to you. If a client doesn't allow its information in cloud or AI tools, don't put it into Axiscript.
• We back up your data, but no system is perfect. Keep your own copies (for example, exported PDFs) of reports you need.

6. Acceptable use

Don't use the Service to:

• break the law or anyone else's rights;
• falsify inspection records, photos, timestamps, locations, or mileage, or mislead a client, regulator, or anyone else;
• upload content you don't have the right to share, or that is unlawful or harmful;
• access other users' accounts or data, or test, overload, or interfere with the Service or its security;
• upload malware, scrape the Service with bots, or reverse engineer it, except where the law allows;
• resell or share the Service, or get around payment or usage limits.

7. Memberships, prices, and free trial

Prices are in U.S. dollars. Sales tax is added where required.

Free trial. New members can try Axiscript free for 14 days, one trial per person. You can also skip the trial and pay right away. If you start a trial, your paid membership begins automatically at the end of the trial and you'll be charged for the plan you picked, unless you cancel before the trial ends.

Company referral discounts. There are no company seats. Instead, we may offer a company a referral discount: a percentage off the Standard price for each of its people who signs up through the company's referral. Each person still buys, owns, and controls their own membership, and the company gets no access to anyone's account or reports. We may change or end a referral program, and we'll tell you before it changes your price.

8. Automatic renewal and cancelling

Your membership renews automatically at the end of each monthly or yearly period, and the payment method on file is charged the price for your plan, until you cancel.

• Cancel anytime, online. Cancelling stops your next charge. You keep access until the end of the period you already paid for.
• Bought through Apple: Settings > your name > Subscriptions. Turn off auto-renew at least 24 hours before the period ends.
• Bought through Google Play: Play Store > Profile > Payments & subscriptions > Subscriptions.
• Bought on our website: cancel from your account's billing page, or email support@axiscript.com.
• Deleting the app or your account does not cancel an Apple or Google subscription. Cancel it in the store.
• Before you buy, we show the price, billing period, that it renews automatically, and how to cancel. After you sign up, you'll get a confirmation that includes these terms and how to cancel.
• Yearly plan reminder. We'll email you 15 to 45 days before a yearly plan renews, with the price and how to cancel.
• Price changes. We may change prices. We'll tell you by email or in the app at least 30 days before a new price applies to your membership, and you can cancel before it does.

9. No partial refunds

We don't give refunds or credits for partial months, partial years, or unused time, on monthly or yearly plans. To avoid future charges, cancel before your renewal date. Apple and Google handle refunds for purchases made through their stores, under their own rules. If we charged you by mistake, such as a duplicate charge, email support@axiscript.com and we'll fix it. Nothing here limits a refund right the law gives you.

10. If your membership is inactive

Your membership is inactive after you cancel and your paid time runs out, after a trial ends without a paid plan, or after a failed payment isn't fixed in time.

• You can still view and export your old reports. Everything else is locked, including new reports, editing, Chief, photos, and the mileage tracker.
• Your reports stay saved while your account exists. When you resubscribe, everything unlocks and you pick up where you left off.
• You can still email us for a copy of your data or to delete your account.

11. Ending your use

You can stop anytime and ask us to delete your account at support@axiscript.com.

We may suspend or end your account if you seriously or repeatedly break these Terms, don't pay, create legal risk or harm for us or others, or if the law requires it. Where reasonable, we'll give you notice and a chance to fix the problem or export your reports first. If we ever shut down the Service, we'll give at least 30 days' notice when we can so you can export your data.

Sections that should naturally continue after your account ends (such as Your Content, Disclaimers, Limitation of liability, and Governing law) continue.

12. Disclaimers

The Service is provided "as is" and "as available," to the extent the law allows, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't promise that the Service will be uninterrupted or error-free, that AI output, GPS locations, timestamps, weather, or mileage figures will be accurate or complete, that data will never be lost, or that your reports will meet any client, code, or regulatory requirement. Mileage figures are estimates; check them before using them for reimbursement or taxes.

13. Limitation of liability

To the extent the law allows:

• Axiscript isn't liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business.
• Our total liability for all claims about the Service or these Terms is limited to the greater of (a) what you paid Axiscript in the 12 months before the claim arose or (b) $100.

These limits don't apply to liability that the law doesn't allow us to limit, such as for fraud or willful misconduct.

14. Your responsibility to us

If someone else brings a claim against Axiscript because of Your Content, a report you signed or sent, or your breaking these Terms or the law, you agree to cover our reasonable costs and losses from that claim, to the extent the law allows.

15. Third-party services

The Service relies on outside providers, such as app stores, payment processors, cloud hosting, and our AI provider. We aren't responsible for their services, or for what happens to a report after you send it to someone else.

16. Apple and Google

If you got the app from the Apple App Store: these Terms are between you and Axiscript, not Apple. Apple has no duty to support the app and isn't responsible for claims about it (including product liability, legal compliance, consumer protection, privacy, or intellectual property claims). If the app fails a warranty that applies, you may notify Apple, which may refund the app's purchase price, if any; Apple has no other warranty duty. You confirm you're not in a country under a U.S. embargo or on a U.S. government restricted-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. If you got the app from Google Play, Google Play's terms also apply to your download and purchase.

17. Changes to these Terms

We may update these Terms. For material changes, we'll give you at least 30 days' notice by email or in the app, unless a change is required by law or needed right away for security. If you keep using the Service after a change takes effect, the new Terms apply. If you don't agree, cancel and stop using the Service.

18. Governing law and disputes

New Jersey law governs these Terms, without regard to conflict-of-law rules. If you have a problem, email support@axiscript.com first; we'll both try in good faith to resolve it within 30 days. Either side may use small claims court. Other disputes go to the state or federal courts in New Jersey.

19. General

These Terms and the Privacy Policy are the whole agreement between you and Axiscript about the Service. If part of them is unenforceable, the rest still applies. Not enforcing a right right away doesn't waive it. You can't transfer these Terms without our consent; we may transfer them as part of a merger or sale of the business, with notice to you. We aren't responsible for delays caused by things beyond our reasonable control.

20. Contact

Axiscript LLC · support@axiscript.com · axiscript.com

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